Thought it would be a good time to bring out an easy tip that makes a difference! This week our staff went over to an event at the new stadium and noticed how all of their ushers engaged with us and had big smiles. Now they’re probably smiling because they get paid…but that’s beside the point! Just want to bring it up, as sometimes we need a reminder that a smile is the key to great customer service and it’s easy to do. So please on your next shift and beyond keep this in mind and show our patrons your best customer service. Our Sorin ushers last night were all smiles. I’m sure they loved every minute of it and it showed in their performance!