It’s very exciting to learn the details of the over 13 different construction projects the university has in the works! To think Notre Dame is thriving says a lot about our future. With this progress comes a price, and that price will include parking issues and road closures for quite a while. In order to prepare for these new structures, the university has been installing the underground utilities. As you’ve seen, roads have been affected, with more of this to come.
What does this mean for our ushers? First, pay close attention to our weekly communication where we will keep you abreast of the latest closures. Next, plan ahead so you have ample time to navigate around any unexpected road closures. Finally, be prepared to walk. Like the entire center staff, you may have to walk from a parking lot farther away. We ask that you resist the temptation to park in the visitor’s lot unless you wish to purchase the coupon at the Ticket Office for a reduced price. (The visitor’s lot will soon be commandeered to hold all the dirt from the different construction sites anyway!)
What does this mean for our patrons? Since this is a public building accessed by our community, we must be patient with our patrons who express their frustrations upon entering our building. We nod, smile, and empathize with their concerns. Get them excited about the new buildings to come while enveloping them in exceptional customer service to take their minds off the mess! No one likes construction, but the results will be amazing! Just think what it was like when the center and Eddy Street Commons were being built, and now look at the results and impact! I’d say it’s worth the wait.